Clear expectations.
Before you begin.
This page outlines topics to agree before using Denentiq. It is a draft for review, not a finalized service agreement.
Final terms require the operating entity, applicable jurisdiction, commercial policies, and service commitments. This page does not replace a signed agreement.
Service and tool scope
Denentiq offers dental insurance verification support and a verification workspace. The services included, user access, clinic coverage, and verification volume should be documented in your agreed scope.
Pricing and payment
Review a published plan or request a custom quote during registration. Registration submission does not activate access. The separate checkout collects the displayed first billing period only; renewals are handled separately and no automatic renewal is created by checkout. Fees, billing frequency, taxes, payment deadlines, and any usage-based charges must be confirmed in the written proposal or agreement. No free-trial offer is published.
Onboarding and access
Account setup and authorized users should be agreed during onboarding. Patient information should be provided through the authorized workspace, not through public website enquiries.
Turnaround and support
Service turnaround expectations, support availability, escalation procedures, and dependencies on information supplied by the practice require confirmation. No universal service-level guarantee is established by this draft.
Changes and cancellation
Renewal, cancellation, refunds, changes to scope, and the handling of information after termination remain subject to confirmed commercial terms.
Items for the final agreement
The final agreement should address permitted use, confidentiality, data processing, responsibilities for supplied information, service limitations, liability, dispute resolution, and governing law. These provisions are not defined by this draft.
Contact
For a scope and pricing discussion, email info@denentiq.com or complete the pricing-enquiry form.